Professional services
Octopus Wifi professional services
Our unique value: a team of consultants, engineers and technicians who work with you at every stage of the project.
An expert team, as part of yours
Octopus Wifi puts at your disposal a large team of service professionals, engineers and technicians who can plan, implement, manage and support our solutions with the customer, as part of your own team.
Specialised consultancy. Octopus Wifi Professional Services exist to add value and help our customers succeed and achieve their business goals.
Analysis and development. Using the latest technology, we offer you personalised consultancy and implementation resources at highly competitive prices.
Technical support. We offer different levels of support and consultancy, depending on the needs of each of your customers.
Consultancy and development
Our consultancy and development team helps you customise our platform and design technology solutions tailored to your customers’ business needs.
- Customisation: we implement bespoke solutions and developments.
- Value proposition: we advise you with proposals that combine different applications for optimum performance. Our goal: the highest ROI for the customer.
- Versatility: we advise you on implementing our platform integrated with your business.
- Quality: we apply stringent quality controls to deliver error-free, fully stable software.
- Our people: our specialised technical team implements our solutions in any type of environment.
Technical support at every stage
At Octopus Wifi, our partners are our top priority. Our main goal is to give you qualified support at every stage, from design to implementation and support, and to turn your investment in our technology into a success.
01
Pre-sales
During the pre-sales phase, we help you define the solution and tailor it to your customers’ needs.
02
Advice
We advise you on purchasing the right licences and modules and, if needed, on developing ad hoc solutions.
03
Delivery
We help you configure the hardware and our platform so that the go-live is a success.
04
Ongoing guidance
We are by your side throughout the process: data analysis, campaign activation, integrations…
05
Support
We help you monitor the service and support you with any incident, enquiry or request for clarification.
Frequently asked questions
What do Octopus Wifi’s professional services include?
They include specialised consultancy, bespoke software analysis and development, multichannel technical support, help with hardware configuration and strategic guidance on analytics and campaigns.
How does Octopus Wifi help partners during the pre-sales phase?
We provide pre-sales support to define and tailor the right solution to the customer’s needs, and we advise you on purchasing the right licences and modules.
Can the platform be customised with bespoke developments?
Yes. Our engineering team builds custom developments and ad hoc solutions to integrate our captive portal and analytics platform with the customer’s existing business systems.
Make your Wi-Fi project a success
Tell us what your customers need and our professional services team will help you design, deploy and maintain the solution.